Frequently Asked Questions
What is IPTV?
IPTV stands for Internet Protocol Television, which is a digital television broadcasting technology that delivers TV channels and other multimedia content through the internet instead of traditional cable or satellite methods.
What channels can I watch with your IPTV service?
Our IPTV service offers a wide range of channels from different countries, sports channels, news channels, movies, and TV shows. We have channels from all over the world, so you can watch your favorite shows from anywhere.
How fast does my internet connection need to be to use IPTV?
We recommend a minimum internet speed of 10 Mbps for optimal streaming quality, but the actual speed you need will depend on the quality of the content you’re streaming and the number of devices you’re using at the same time.
You can check your speed on speedtest.net
What payment methods do you accept?
We accept a variety of payment methods, including credit and debit cards, and cryptocurrencies.
What is the cost of your IPTV service?
Our pricing plans vary depending on the number of connections you want and the length of your subscription. Please check our customer area for the latest pricing information.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. Simply log in to your client area and request cancellation or create support ticket to cancel your subscription.
What kind of customer support do you offer?
We offer customer support via ticket system from client area and live chat. Our support team is always available to help you with any questions or issues you may have.
Can I use your IPTV service outside of my home country?
Yes, our IPTV service can be accessed from anywhere in the world, as long as you have a reliable internet connection.
What is the very best media playing device that you recommend?
The best media player is Nvidia Shield 2019 because of its 4k upscaling capabilities. Our whole library is optimized for this.
Can I use Apple products to watch your TV?
Yes, but it’s not recommended. Apple will always be one of the worst choices because apps can’t use external players and other limitations.
What platform do you recommend?
Android TV/ Google TV has good apps like our branded and fully licensed Smarters v3 with built-in billing and ticket system. You can use external player which give you more features
Movies and series works perfectly, live TV buffering
If Live TV buffers it is most likely your Internet provider routing cheaply to Europe. Our Live channel servers are in the Netherlands. Please try a VPN set to Netherlands or Germany and see if that improves your results.